FAQ.

General Garage Door Service FAQ

For any inquiries regarding Quick Garage Door Services, we are always available to assist you. Please browse through our FAQs section, which covers common garage door issues. If you cannot find the answers you are looking for, please do not hesitate to contact us anytime.

 

General Questions.

At Quick Garage Door, we understand that garage door issues can happen at any time, which is why we offer 24/7 emergency services. You can call us anytime, day or night, and we will be there to assist you. We also offer flexible scheduling options, with 2-hour arrival windows available 7 days a week for your convenience.

Certainly! Our emergency line is available 24/7, so you can reach us any time of the day or night, even on weekends and holidays. We understand that a broken garage door can disrupt your daily routine, which is why we offer same-day service without any additional charges for after-hours or weekend calls. Give us a call and we’ll be there to help you as soon as possible!

At Quick Garage Door, we offer a limited lifetime warranty on all labor and parts. This means that if you encounter any issues with our services or parts, please don’t hesitate to contact us and we will address the problem promptly. Your satisfaction is our top priority.

If you need help deciding which service is best for your needs, our friendly staff members are available to assist you when you call to schedule your appointment today. 

Quick Garage Door proudly serves the Chicagoland area with top-notch garage door repair services. We understand that your time is valuable, which is why we have state-of-the-art communication systems that allow you to track our technicians from the moment they leave until they arrive at your home. Our team is dedicated to providing you with the highest level of service and respect for your time.

We know that garage doors require regular maintenance, and we are here to help with any garage door opener repairs or replacements, as well as any other garage door repair needs. Our team is made up of highly trained technicians who use the latest technology to streamline the repair process and keep accurate records of our visits to your home.

As a trusted name in the industry, we are proud to have relationships with many property management companies, insurance companies, and real estate companies in the area. We make it easy for you by handling tenant transactions with ease and professionalism. Our commitment to quality is evident in the parts and hardware we use, which are of the highest quality on the market.

Don’t wait for garage door repairs, call Quick Garage Door and experience our fast, reliable service.

Our company takes pride in its environmentally responsible practices regarding products and services. In particular, we have invested in a large fleet of service vehicles for our calls, and each vehicle is a flex-fuel-hybrid model to reduce emissions and promote a healthier environment. Additionally, our vehicles are equipped with GPS systems and geo-targeted scheduling, enabling us to dispatch them more efficiently and minimize mileage. Furthermore, we recycle parts of old garage doors that we haul away.

Here are some major reasons to hire a professional to repair your garage door:

• Safety: Garage doors are heavy and can be dangerous to work on without proper training and equipment. Professional technicians have the knowledge and tools to safely repair the door without causing harm to themselves or others.

• Experience: Professional garage door technicians have years of experience working with different types of doors and repair issues. They can quickly diagnose the problem and provide an effective solution.

• Time and Convenience: Repairing a garage door can be time-consuming, especially if you don’t have the necessary experience or tools. Hiring a professional saves you time and hassle, allowing you to focus on other things while the repair is being done.

• Quality Parts: Professional garage door companies use high-quality parts that are designed to last longer and function better than cheaper, generic parts that you might find at a hardware store.

• Preventative Maintenance: Professional technicians can also perform routine maintenance on your garage door to prevent future problems and extend the life of the door. This can save you money in the long run by avoiding costly repairs or premature replacement.

Garage Door Troubleshooting.

There are several potential factors that could be contributing to this problem. Firstly, check whether there is anything obstructing the sensor located towards the bottom of the garage door. If there is nothing blocking it, inspect both sides of the door and the tracks towards the floor to locate the two LED lights. Are either of these lights blinking or not illuminated at all? If so, the safety sensors require adjustment. This issue can be easily resolved by tilting or turning the sensor until the light is solid and then testing the door again. If neither of these solutions resolves the problem, please contact us for assistance, and we will address the issue.

Inspect the wall button’s LED light to see if it is flashing. A blinking light could indicate that either the lock button has been activated, or the remote needs reprogramming. To unlock, hold down the lock button for three to five seconds, then attempt to use the remote again. If there is no lock button, the remote needs reprogramming. In the event of sporadic success, a deteriorating circuit board might be the cause. If the light is not blinking, consider replacing the battery in the remote.

The process of programming your garage door opener varies depending on the brand. LiftMaster, Genie, and Marantec are some of the most commonly used brands.

To program a LiftMaster opener, locate the learn button on the back or side of the opener and press it like a doorbell. Next, press the button on the remote you want to program to the opener. You should hear a click, or if there is a light on the opener, it will flash. Your remote should now be programmed.

For a Genie opener, the learn button is usually located in front of the opener and behind the light lens cover. Press the button like a doorbell and the small red LED light will start blinking. Press the button you want to program to the opener and the light should stop blinking and remain lit. Press the remote button again and the light should turn off. Try using your remote now, and it should work.

For Marantec (PDS), connect two remotes together using the provided programming connector. Press and hold down the remote that is already coded to the opener while simultaneously pressing the desired button to be programmed until the light stops flashing (a couple of seconds). When the flashing changes to a solid red light, the remote is programmed and ready to use.

If your garage door suddenly stopped working after a loud noise, it is possible that a spring has broken. Contact us to schedule a prompt inspection of your garage door. Our skilled technician will replace the broken spring and ensure that the garage door is safe and operational. It is advisable to replace both springs if one of them has broken to avoid future problems.

Torsion springs are not available for purchase at regular home improvement stores. These components are exclusively sold to professionals who have received appropriate training to avoid unnecessary injuries and repairs. It is recommended that you contact a skilled garage door repair specialist to fix any broken springs.

Several factors could be causing the problem. First, ensure that the door opener is plugged into an electrical outlet. If the opener still doesn’t work, test the outlet’s power by trying the opener in another outlet using an extension cord if necessary. If both outlets have power and the opener still doesn’t work, then the opener may have a mechanical or electrical malfunction. Our skilled technician can come to your location on the same day to diagnose and fix the issue.

If your garage door is not closing all the way and reverses at the bottom or shortly after starting to move, it’s likely that the electric “safety eyes” are causing the problem. These safety eyes project an invisible beam or sensor across the door opening and are designed to detect any obstacles in the way of the door. If the eyes are out of alignment, they may work sporadically. Our team of technicians can diagnose and fix this issue, or determine if there is another reason for your garage door not working properly. Please contact us for assistance or to schedule an appointment for on-site evaluation.

Absolutely. Our team can promptly diagnose the reason for the noise and provide solutions to fix it. This may involve replacing certain parts or performing maintenance. We also offer ultra-quiet door openers and ball bearing rollers to ensure your garage door operates as silently as possible. Rest assured that with our services, you’ll have the most serene and noise-free garage door in the neighborhood.

New Garage Doors.

The garage door plays a significant role in your home’s appearance, as it is often one of the most noticeable features. A worn-out or damaged garage door can detract from your home’s curb appeal, while a new one can instantly enhance it. Therefore, if you want to boost your home’s appearance, consider replacing your garage door. It is an affordable and quick way to increase your home’s value and curb appeal.

Modern garage doors are built with durable materials that require minimal maintenance and are designed to withstand the elements. The most common materials used to make garage doors are steel, fiberglass composites, wood, and aluminum. The main material and construction of a garage door determine its durability and maintenance needs.

Steel garage doors are the most popular and are sold more than any other type. They are strong, secure, easy to maintain, and relatively affordable. They also come in a variety of finishes, some of which mimic the look of wood. Steel does not crack, warp, or degrade from weather exposure, and high-tech, baked-on finishes protect steel surfaces from rust and eliminate the need for painting. Steel doors come in single-layer, double-layer, and triple-layer constructions.

Wood garage doors have a warm, natural look that many homeowners find appealing, but they require regular maintenance. Most wood doors are sectional roll-up doors, but swing-up wood doors can be built from a wood framework and plywood. Custom wood doors are typically made of durable softwoods such as Douglas fir, cedar, redwood, or cypress, or from hardwoods such as oak or mahogany. Cladwood composites, with resin-impregnated layers, are more durable than real wood.

Fiberglass and aluminum doors are lightweight but are best used in specific conditions. Fiberglass is suitable for salt-air climates because it does not corrode, and aluminum is vulnerable to bending and dents.

Here at our website, QuickGarageDoor.com, we offer an extensive selection of garage doors and various options, ranging from contemporary flush-panel doors to classic carriage-house doors, and even high-end glass doors. Garage doors come with an array of window options, including arched or rectangular shapes, frosted or clear glass, and placement at various heights for optimal lighting and privacy. Well-known garage door manufacturers such as Amarr Garage Doors, Clopay Building Products, C.H.I. Overhead Doors, Raynor Garage Doors, and Wayne Dalton produce most garage doors available on the website. Additionally, Good Guys Garage Doors carries other brands not listed.

Garage door prices can vary greatly, ranging from as low as $800 to several thousand dollars for a top-of-the-line door with all the features, including installation. For a mid-range 16-by-7-foot door, the typical cost is between $750 to $1,500, installed. Premium insulated steel doors can cost anywhere from $750 to $3,500. According to Remodeling Magazine’s 2017 Cost vs. Value report, the average cost of a garage door replacement is $3,304 nationwide. To get an accurate estimate, it’s best to have a reputable garage door company come out and measure the opening, check for overhead clearances, and ensure proper installation. Make sure to ask if their prices include hauling away your old garage door and hardware, and if you’re considering an automatic door opener, plan to order it at the same time.

A new garage door can enhance the aesthetics, functionality, and value of your home, as well as improve security, reduce energy costs, and minimize maintenance. However, the return on investment (ROI) when you sell your property may vary depending on the amount you spend and your location. According to Remodeling Magazine’s report, current real estate data across the country indicates that replacing the garage door raises a home’s value by an average of $2,810. This implies that the replacement can recover 85 percent of the total cost of the job nationally, based on the average cost of $3,304. In the Western U.S., the return is projected to be 110.8 percent of your investment. To maximize the benefits of a new garage door, you may want to consider installing an automatic garage door opener at the same time for added convenience and functionality.

Garage Door Repair.

The operation of a garage door is made possible by the torsion spring, which is tightly wound and stores a large amount of energy and pressure. By pressing a button, the garage door opener activates the torsion spring, allowing the door to be easily opened or closed. The opener works in conjunction with the spring to move a trolley along a track installed above the garage door. The trolley then pulls or pushes the door using a chain, belt, or screw. If the door is not functioning properly, it could be due to a broken or worn out torsion spring, a trolley that has come off the track, or an issue with the garage door opener. If the opener is making noise but the door is not moving, it is likely not the issue. If you cannot operate the door manually, the problem is likely not with the opener.

Possible Reasons for Broken Garage Door Springs

Have you ever come home after a tiring day to find your garage door failing to open when you press the button? It can be frustrating to deal with, especially if you’re unaware of the cause. Typically, a common culprit is a broken spring, which can be quickly and easily fixed by a professional. Springs can break for various reasons.

How long can you expect them to last?

Similar to car tires, torsion springs also have a limited lifespan. As a general guideline, you can anticipate that your springs will last around 10,000 cycles, where a cycle refers to each instance the springs lift the door up and down. Therefore, if you use the door twice daily, it may last up to 15 years or more. However, if you have a family of six and frequently use the garage door to enter and exit, the same springs may only last 5 years.

 

How can I reduce the noise of my garage door?

Are you tired of being woken up by a loud and squeaky garage door? It’s not normal for a garage door to be that noisy, but fortunately, there are steps you can take to reduce the noise and extend the life of your garage door. A garage door can become loud and squeaky due to improper maintenance and lack of lubrication. If you don’t address this issue, it can lead to more serious damage.

Here are some things a garage door professional can do to make your garage door quieter:

1. Replace your chain-driven garage door opener with a belt-driven one.
2. Replace your steel rollers with quieter nylon ones.
3. Replace your extension spring system with torsion springs, if there is enough space. Torsion springs are installed above the top of the door and make a lot less noise.
4. Perform a full inspection to ensure that your garage door is working correctly.

By following these steps and ensuring your garage door is properly lubricated, you can reduce the noise and enjoy a more peaceful home.

Misaligned Safety Sensors

If your garage door opens normally but doesn’t close when you press the remote, it’s likely that your photo eyes are out of alignment. Over time, the eyes can get dirty, blocking the beam of light, or become misaligned, causing them to not match up on both sides. Cleaning the photo eye with a soft cloth and mild cleaner can help remove any dirt or residue, but take care not to damage the glass eye. If the eyes are clean and the door still won’t close, check their alignment. Ensure they’re pointing in the same direction and at the same angle. Measure the height of each eye from the ground and use a level to check they’re pointing directly across at each other. Once the eyes are cleaned and aligned, test the door to make sure it opens and closes correctly. If you continue to have issues, call a professional to diagnose the problem.

Misaligned Garage Door Track

If your garage door track is out of alignment, it’s a serious issue that needs to be addressed. A misaligned track can prevent your door from moving correctly and cause it to become dangerous. Check for gaps between the rollers and rail or bends in the rails themselves. If you hear friction or a rubbing noise when the door reaches a certain spot on the tracks, it’s a sign that the track is not aligned. Attempt to remedy the issue by realigning the track, but if it’s beyond your capability, call a professional for help.

Transmitter Issues

If your transmitter is not working correctly, it could be due to being out of range. Each garage door and transmitter combo has a specific range, and if you’re trying to open your garage door from too far away, it won’t work. Wait until you’re closer to your house to hit the transmitter button for the best chance of success.

Defective or Broken Garage Door Spring

If your garage door won’t go up, and you’re sure the transmitters and power are working correctly, it may have a broken torsion spring. You can perform a simple test to check if your springs are still functioning well. Pull the emergency release cord and lift the door up and down a few times by hand. Listen for any squeaking, and if it happens, lubricate the door’s hinges. Let the door hit the floor, then lift it about two feet above the ground and release it. If the door stays put, the springs are still functioning well. If it sags or lowers itself, it’s time to consider having the torsion springs replaced.

Garage Door Openers.

A garage door opener is a motorized device that opens and closes a garage door. It typically operates by using a remote control, wall-mounted switch, or a smartphone app. A garage door opener consists of a motor that drives a trolley along a rail that is attached to the garage door. The trolley is connected to the garage door and pulls it up or down when the motor is activated. Garage door openers are available in different types, including chain-drive, belt-drive, screw-drive, and direct-drive, each with its own advantages and disadvantages. They provide convenience and security by allowing homeowners to open and close their garage doors without leaving their vehicles or exposing themselves to potential danger.

The following are the features of a garage door:

  • Remotes: Electric-operated garage doors can be activated through remote control using keypads, wall mount buttons, or handheld remotes. Wall mounts are compatible with single or multiple garage door units.

  • Manual release: The manual release mechanism allows you to disengage the door from the opener for manual operation.

  • Security light: Modern garage door openers come with security lights that turn on automatically whenever the door is activated, providing overhead light when entering or exiting the garage.

  • Keychain remote: Most garage door openers come with mini remote devices that fit on your keychain, allowing you to remotely activate your garage door from your car or inside your house.

  • Smart technology devices: Home automation systems allow you to control garage doors and other prompts through voice commands, such as saying “Alexa, open the garage door.”

  • Smart Wi-Fi integration: Wi-Fi integration enables remote control of the garage door from anywhere through a mobile app.

  • Vehicle compatibility: Some newer cars have built-in smart technology that allows the door to be activated from the smart system within the car.

  • Auto-close: The auto-close function allows you to program your garage door to close at a certain time.

  • Soft-activation motors: Soft-start/stop motors activate the door with less noise or vibration, resulting in less wear and tear.

  • Battery backup: A battery backup ensures the door remains operable during a power outage.

  • LED lights: Certain remote-control units have LED lights that indicate maintenance issues with the system.

  • Rail extension: A rail extension can be added to the rail segment to extend up to eight inches off the ground to accommodate taller-than-average houses.

  • Jackshaft operators: Jackshaft operators work on rolling grilles, doors, and shutters, and are ideal for large or difficult-to-install garages.

Whether your garage door needs to be insulated or not depends on your needs and circumstances. Insulation helps to regulate the temperature in your garage by keeping the warm air in during winter and the hot air out during summer. If you use your garage as a living space, a workshop, or for storage of temperature-sensitive items, then insulation is recommended. Additionally, if your garage is attached to your home, insulation can help to prevent heat from escaping or entering your home, which can reduce your energy bills.

However, if you only use your garage for parking cars, storing non-sensitive items, or if you live in an area with mild climate, then insulation may not be necessary. Ultimately, it’s up to you to decide whether insulation is a worthwhile investment for your garage door.

A garage door opener is a motorized device that opens and closes a garage door. It typically operates by using a remote control, wall-mounted switch, or a smartphone app. A garage door opener consists of a motor that drives a trolley along a rail that is attached to the garage door. The trolley is connected to the garage door and pulls it up or down when the motor is activated. Garage door openers are available in different types, including chain-drive, belt-drive, screw-drive, and direct-drive, each with its own advantages and disadvantages. They provide convenience and security by allowing homeowners to open and close their garage doors without leaving their vehicles or exposing themselves to potential danger.

When it comes to choosing a garage door opener, the two most popular types are belt drive and chain drive, accounting for more than 95% of sales. While there are advocates for each type, the question remains whether one is objectively better than the other, or if it’s simply a matter of personal preference. In this article, we’ll examine the advantages and disadvantages of both belt drive and chain drive mechanisms to help you determine which is the best fit for your San Diego home.

Advantages of Belt Drive:

– Noise: Unlike chain drives, belt drives are virtually silent when operating. This makes them a good choice for homes where a noisy garage door opener would be disruptive.
– Strength: Belt drives can lift almost any type of garage door with ease. They’re also durable and used in a wide range of applications, from heavy machinery to vehicles.
– Speed: Belt drives lift garage doors slightly faster than chain drives, which may be important if you’re in a hurry.
– Ease of installation: Replacing a worn or broken belt is typically easier than replacing a broken chain.
– Availability: Belt drive garage door openers are readily available through installation and service companies.
– Maintenance: Belt drives don’t require lubrication like chain drives.

Disadvantages of Belt Drive:

– Strength: While belt drives can handle most 1-car garage doors, they may struggle with heavier 2-car or wooden doors.
– Performance: Belt drives may slip in extreme heat or high humidity.
– Lifespan: Belts don’t last as long as chains, so they need to be replaced more often. However, they usually come with a better warranty.
– Price: Belt drives are generally more expensive than chain drives.

Advantages of Chain Drive:

– Strength: Chain drives can lift almost any size garage door with ease.
– Dependability/Durability: Chain drives can outlast belt drives if properly maintained.
– Safety: Chain drives are less likely to slip than belt drives.

Disadvantages of Chain Drive:

– Noise: Chain drives are louder than belt drives, which can be a problem if your garage is attached to your home.
– Smoothness of operation: Chain drives may lift garage doors in a slightly shaky manner and slightly slower than belt drives.
– Maintenance: Chain drives require regular lubrication to prevent rust and uneven operation.

Ultimately, the choice between belt drive and chain drive garage door openers depends on your personal preferences. If you prioritize reliability in any weather with any size door, a chain drive may be the best option. If you want a quiet, smooth, and fast operation, a belt drive is probably the way to go. And if upfront cost is your primary consideration, chain drives are generally less expensive. Quick Garage Door Services has installed and repaired thousands of chain and belt drive openers throughout the Chicagoland area, and our experts can help you choose the best option for your home and family.

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